Frequently Asked Questions
Everything you need to know about shopping with Veronika Maine.
What is your return policy?
We offer a 15-day return window for full-priced items. Garments must be in their original condition, unworn, and with all tags attached to be eligible for a refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout and generally arrive within 1-2 business days for metropolitan areas.
Where are Veronika Maine garments designed?
All our collections are proudly designed in our Sydney studio, maintaining our commitment to quality craftsmanship and contemporary Australian style.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Zip Pay.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timeframes vary by region and will be calculated at the final stage of checkout.